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Providence Health & Services Clinical Secretary in Centralia, Washington


Providence is calling a Clinical Secretary (1.0 FTE, 40 hours per week Day Shift) to Providence Centralia Hospital Rehabilitation Clinic.

Providence Centralia Rehab clinic provides treatment to neurologically impaired patients and to pediatric outpatient in Lewis County and surrounding areas.. Our providers are a blend of physical therapists, occupational therapists and speech therapists. We are physically located within Providence Centralia hospital with approximately 20 clinicians seeing patients from infants to geriatrics.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.

The Clinical Secretary of an outpatient physical therapy clinic must have good communication (verbal and written) and organization skills. This individual is responsible for obtaining accurate intake information from patients, scheduling patient treatment appointments and organizing patient files. They must interact with patients, families and staff in a manner that portrays a positive image for the clinic. They will be responsible for transcribing communication from physical therapists and from PCH physicians who happen to share the facility.

In this position you will:

  • Asks appropriate questions to referring physicians' offices, accurately document diagnosis, and obtains all necessary information

  • Screens referrals appropriately.

  • Accurately documents all scheduled appointments

  • Greets patients upon arrival in a timely and professional manner

  • Ensures the appropriate forms are completed by the patients.

  • Collaborates directly with providers to ensure adequate charges and diagnostic coding of patient records.

  • Reviews proposed price changes with department manager and provides information on reimbursement.

  • Collaborates with Patient Accounts on billing practices, rejected bills, and regulatory changes that may affect reimbursement.

  • Provides assistance to department manager in day to day operations of clinic


Required qualifications for this position include:

  • One (1) year Office experience in a medical setting..

Preferred qualifications for this position include:

  • Coursework/Training -College credits

About the hospital you will serve.

Providence Centralia Hospital in Centralia, Washington is a 127-bed, not-for-profit hospital providing emergency, diagnostic, cancer, birthing and surgical services. It consistently receives high scores on accreditation surveys by the Joint Commission, the Washington Department of Health (DOH) and the Washington Department of Social and Health Services (DSHS).

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Non-Clinical)

Location: Washington-Centralia

Req ID: 304992