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Providence Health & Services Patient Services Representative - Centralia Internal Medicine Clinic in Centralia, Washington


Providence is calling a Patient Services Representative (1.0 FTE, Day) to the Providence Medical Group Internal Medicine Clinic in Centralia, WA.

This is a full time and benefits eligible position.

We are seeking a customer-oriented individual to provide effective and efficient front office services to patients.

In this position you will:

  • Coordinate internal and external phone communications among staff, patients, and providers.

  • Accurately collect, record and ensure distribution of information to appropriate staff via computer and/or manual systems.

  • Perform clerical, scheduling and records activities, often simultaneously, in support of patients and staff.

  • May be required to float to other department/physician office sites as needed.


Required qualifications for this position include:

  • High School diploma or GED equivalent.

  • One year of customer service experience.

  • Ability to read, write and verbally communicate in English.

  • Accurate typing/keyboarding skills.

Preferred qualifications for this position include:

  • Two years of community college/business school training; additional course work in business or health care related subjects.

  • One year of experience working in a medical setting, Physician group practice.

About the clinic you will serve.

Providence Medical Group is a group of more than 125 primary care, specialty care and hospital-based medical providers who serve a five-county region in scenic southwest Washington. Our clinics are located in Aberdeen, Centralia, Lacey, Olympia and Rochester. With an emphasis on the medical home model, our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Centralia

Req ID: 237910